Voice AI Project

Knight Frank

Three specialized outbound agents covering the commercial real estate pipeline from initial seller outreach to buyer qualification — built for a Sydney firm.

VAPIElevenLabsTwilion8nGoogle Sheets
Screenshots
What It Does

A fully automated outbound calling system for a commercial real estate agency with three specialized AI voice agents handling different stages of the sales pipeline — from prospecting sellers, to presenting properties to buyers, to email follow-up confirmation. The system manages scheduling, callbacks, and follow-up cycles automatically.

The Agents
Agent 1 — Seller Prospecting

Calls potential property sellers to find out if they have any commercial property available for sale. Collects key property details during the call and logs them. Schedules callbacks for interested leads and sets up automated follow-up calls on a 2-month cycle.

Agent 2 — Buyer Outreach

Calls prospective buyers, presents newly listed commercial properties, and sends property details via email during or after the call.

Agent 3 — Email Follow-Up Confirmation

Calls buyers after Agent 2's outreach to confirm they received the property details email, keeping the conversation warm.

How It Works
01
Load Leads

Seller and buyer contacts are pulled from Google Sheets into the calling queue.

02
Seller Outreach

Agent 1 calls potential sellers, identifies available commercial properties, and collects key details during the call.

03
Follow-Up Scheduling

Interested sellers are logged and automatically scheduled for a callback on a 2-month cycle.

04
Buyer Outreach

Agent 2 calls prospective buyers and presents newly listed commercial properties matching their criteria.

05
Email Delivery

Property details are sent to the buyer via email during or after the call.

06
Email Confirmation

Agent 3 calls buyers to confirm receipt of the property email and keeps the relationship warm.

Key Features
  • Three purpose-built agents covering the full seller-to-buyer pipeline
  • Automated 2-month follow-up cycle for seller leads
  • Email delivery integrated into the buyer outreach flow
  • Google Sheets as a lightweight CRM
  • ElevenLabs voices give each agent a natural professional persona

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